IGaming
Job vacancy
Africa - various countries
Our
client is a dynamic international gaming operator which is expanding its
present operations in Africa.
They
are seeking Country Managers to manage and develop the present business and
expand the market share of their online slots and lottery, SMS lottery and
retail operations.
The
position is exciting and fast paced, requiring someone with lots of energy,
drive and determination. Previous remote or terrestrial gaming or retail
experience preferred; applicants need to have previous Africa working
experience.
If
you think that you are that person then contact Jake Waller on jake.waller@icasinojobs.com or for more information go to http://tinyurl.com/6nqjref
Location
Africa
- various countries
Package
Excellent
package offered depending on experience and capabilities, incentive bonus,
bonus, accommodation, 2 flights home
POSITION SUMMARY
The
role involves a fair degree of travel and the potential of relocation is
moderate to high in this rapidly expanding company. Six and occasionally seven
day work weeks are not uncommon, particularly at the start of a new
operation.
Overall
responsibility for operations of Payment Processing, customer support query
handling, supply chain management, business process development and monitoring.
ESSENTIAL DUTIES AND
RESPONSIBILITIES:
• Overall responsibility for P&L
• Managing B2B partner performance and
product performance
• Developing of new payment processes and marketing
partnerships would be required in cooperation with the IT and Marketing teams
• Responsible for feedback back into the QC group to ensure
that product quality is maintained and improved as applicable
• Responding to exceptional customer
enquiries and complaints
• Responsible for managing customer service, finance,
business development, IT and marketing personnel
• Managing the activities of third parties such as business
partners, vendors and franchisees may be required
• Planning and organizing of local initiatives to meet
organizational objectives as well as executing specific directives from
management
• Planning and organizing the development and refinement of
organizational processes and procedures in conjunction with management
QUALIFICATIONS:
• Professional/under-graduate
qualifications in Management, Accounting, HR, IT or Marketing an assert
• Languages - fluency in written and spoken English
essential, other languages would be beneficial, with a focus on Portuguese or
French
KNOWLEDGE AND SKILLS:
• Creative thinking and problem solving an advantage
• Previous experience of leading and managing teams in remote
gaming or terrestrial gaming operations desirable
• Strong negotiation and relationship
building skills
• High standard of computer literacy required. Understanding
of IT systems as they relate to serving high availability Server-Client
products to consumers is an asset
• Ability to implement innovative solutions to business
challenges and operational issues
• The ability to multi-task, prioritize
and effectively delegate
• Previous experience of working with jurisdictional
oversight bodies, local and national government representatives is an asset
• Innovative and creative ideas for
improving marketing initiatives
• Knowledge of multiple gaming products, their operational
characteristics and suitability to differing markets
• Commitment to quality and a thorough
approach to the work
